Will MacReset Chrome Tool delete my bookmarks and passwords?

Yes. MacReset Chrome Tool deletes Chrome's local profile data entirely, including bookmarks, saved passwords, and browsing history. If you have Chrome sync enabled with a Google account, bookmarks and passwords will restore automatically when you sign back in.

Why does Chrome keep signing in as the wrong user on a shared Mac?

Chrome caches Google account identity in ~/Library/Application Support/Google/Chrome. On shared or reallocated Macs, this state persists between users. MacReset Chrome Tool wipes that cached identity so the next user can sign in clean.

Can MacReset Chrome Tool be deployed via Jamf or Intune?

Yes. It's a standard signed .pkg installer that can be pushed to devices remotely via Jamf, Intune, or any MDM platform. Useful for fleet resets and device reallocation workflows.

Does this also reset Microsoft Edge on Mac?

No. MacReset Chrome Tool targets Google Chrome's profile directories specifically. Edge stores its data in separate locations under ~/Library/Application Support/Microsoft Edge.

MacReset Chrome Tool · macOS only

MacReset Chrome Tool — fix broken Google Chrome on Mac.

MacReset Chrome Tool is a free signed macOS .pkg that clears corrupted Chrome profiles, cached credentials, and stuck Google account state. Chrome won't launch, crashes on open, or keeps signing in as the wrong user — run the installer, Chrome rebuilds a clean profile, sign back in, done.

Download Chrome Reset (.pkg) View All Reset Tools

macOS only · destructive by design · we do not back up Chrome data

SHA-256 42c3069baf7e83f0984109fea73b16e45b956cfa206d106465526c121793c505

Need the Office one instead? MacReset Office Tool →

What this reset targets

~/Library/Application Support/Google/Chrome
~/Library/Caches/Google/Chrome
~/Library/Preferences/com.google.Chrome.plist
Stuck / wrong Google account on shared Macs

Run → Chrome closes → data wiped → open Chrome → sign in again.

Chrome problems this is for

We list the symptoms so search can find us.

Chrome won’t open

Icon bounces and disappears. Usually a corrupt Chrome profile.

After macOS update
After Chrome auto-update
Only one user on the Mac is affected

Stuck as the wrong user

Chrome keeps signing in as an ex-staff member or a different tenant.

Shared Mac in an office
Handing laptop to someone new
Old Google account cached

Chrome is slow / beachballing

Too much cached junk or an old profile that’s never been cleaned.

Lots of extensions
Old browsing data
Admin-pushed policies

Reset for support

IT wants a consistent, destructive reset for Macs.

Jamf / Intune deployments
Multi-profile Macs
Re-enrolling machines

How the Chrome reset works

Same idea as the Office reset – delete the problem folders.

Close Chrome

Quit Google Chrome completely so files aren’t locked.

Delete Chrome data

Remove app support, caches and preferences under ~/Library/.

Reopen & sign in

Chrome recreates a fresh profile. Sign back in to your Google account.

Manual way (if you want to do it by hand)

This is basically what our pkg does. We just automate it.

1. Quit Chrome

Right-click Chrome in the Dock → Quit.

2. Delete app support

Delete ~/Library/Application Support/Google/Chrome

3. Delete caches

Delete ~/Library/Caches/Google/Chrome

4. Delete prefs

Delete ~/Library/Preferences/com.google.Chrome.plist

We do not back up Chrome data first. That’s intentional.

Did this fix Chrome for you?

Throw in $2–$10. Helps keep the tools free, signed, and up to date.

Donate